A Bit About Us
We started RAQ Solid Soap in 2020, and our goal was to make a quality, beautiful, solid bar soap that not only looked great, but actually functioned and cleaned without drying your skin. So we created our own combination of healthy oils to make our soaps. We take great pride in knowing that our products have top quality ingredients.
We go all out to provide our customers with the best quality products. Search the inventory on our site, and if you don’t see exactly what you’re looking for, send us email for your custom orders.
Need assistance? Before picking up the phone, check out our answers to some of the most frequently asked questions below. If you can’t find the answer to your question here, contact us.
What is your return policy?
We take great pride in our products and keeping our customers happy.
If you are dissatisfied with your purchase for any reason, please return your unused item/s within 10 days, including the receipt, for a prompt exchange or return. All returns will be credited back in the original form of payment not including shipping costs. Return shipping costs are the responsibility of the customer. Please email firstname.lastname@example.org to initiate a return or exchange.
Why do your soaps look slightly different?
Each and every product we make is 100% handmade and the outcome might vary. This is one thing we love about our handcrafted products. They are truly one of a kind!
Are your products vegan?
Yes and no! We use zero animal products in our cold pressed bar soap. We are a cruelty-free, sustainably sourced, handmade company. However, we do use beeswax in our solid lotions and lip balms.
Are your products all natural?
The word "natural" is up for interpretation. Natural is defined as "existing in or caused by nature; not made or caused by humankind." Most of our products we use are found naturally in nature such as the oils we use and essential oils. However, we use sodium hydroxide which are man made.
Do you have soap for sensitive skin?
Our RAQ Solid Soap labeled "NAKED" has no fragrance or essential oils and no colorants! In this soap, we simply use our base recipe of thoughtfully selected oils to create this soap. Our base oils are Sweet Almond oil, Avocado Oil, Castor Oil, Cocoa Butter, Coconut Oil, Grapeseed Oil, and Jojoba Oil. If you are allergic or sensitive to any of these oils please refrain from using them.
We want to take great care of our customers and we want to guarantee that you are 100% satisfied with your purchase. If you are dissatisfied with your RAQ Solid Soap purchase for any reason, you can return the unused item/s for a replacement or refund. Returns are accepted at any time with receipt within 10 days of purchase. Please email email@example.com to initiate a return or exchange. All returns will be credited back to the original form of payment minus shipping costs. Return shipping costs are the responsibility of the customer.